Simply put, an AdPlexity subscription cannot be paused. We can only cancel an active subscription to prevent it from being re-billed during the next billing cycle. To request for the cancellation of your recurring subscription, please reach out to our Support Team.
Will I still be able to use the tool once my subscription is cancelled?
Yes, you will still be able to use the tool until the end of your current billing cycle.
If I decide to resubscribe/restart my subscription, can I still get the same discount that I had prior to canceling?
Yes, we'll be glad to offer you the same discount that you previously had if you decide to resubscribe with us. You can reach out to us through the built-in chat feature in AdPlexity to request for the discount. We'll also be glad to offer you bigger discounts if they are available!